POSH

Reporting Online Safety Concerns (Australia)

Act early. Stay calm. Report properly.
The right first steps can protect a child, preserve evidence safely, and move you into the right reporting lane in Australia.

AUSTRALIA REPORTING HUB
000
Police
ACCCE
eSafety

If you are here because something feels serious, the most important thing is not to panic and not to lose evidence. This page helps parents in Australia move from fear into the right reporting lane quickly, clearly, and in the correct order.

Which situation sounds most like you right now?

You do not need every answer first. You need the right reporting lane based on what you know now.

If a child is in immediate danger

Call 000 immediately

If there is immediate risk, a real-world threat, stalking, an attempt to meet, a known offender nearby, or danger happening now, emergency services come first.

Child safety first:
Protect the child → reduce unsafe contact where safe → preserve evidence safely → choose the right reporting lane → keep supporting the child.

What parents usually search

If those are the questions bringing you here, focus on this order: protect, preserve safely, then report properly.

Simple reporting order

Protect the child
Reduce contact if safe
Save evidence safely
Choose reporting lane
Keep records
Support the child
This order helps parents act without accidentally making the situation harder.

When to treat it as serious

If it feels serious, act early. Do not wait for perfect proof.

Need the fastest action path?

If the risk feels active, stay calm, protect the child, preserve evidence safely, then move into the right reporting lane.

Do not start by confronting the person, posting publicly, deleting chats, or taking screenshots of illegal material that should not be copied.

Safety first. Evidence second. Reporting next.

Lane 1 — ACCCE / AFP

Use this path for grooming, exploitation, sexual coercion, blackmail, and serious child sexual safety risks.

If sexual risk, exploitation, grooming, or blackmail is involved, this is one of the main reporting paths in Australia.

Lane 2 — eSafety Commissioner

Use eSafety for platform-based harm, abuse, cyberbullying, image-based abuse, and harmful online content.

Use eSafety when the issue is harmful content, cyberbullying, harassment, image-based abuse, or platform-based harm.

Lane 3 — Police

Use police when risk may move into the real world, when harm is immediate, or when the person may be identifiable locally.

If online risk could become real-world danger, include police early. If danger is immediate, call 000.

If you are not fully sure which lane fits

Many parents know something feels serious before they know exactly what category it fits into.

Sexual contact, grooming, blackmail, child exploitation, or sexual coercion → ACCCE / AFP

Cyberbullying, image-based abuse, harassment, harmful content, or platform abuse → eSafety

Immediate danger, local risk, known person, threats, stalking, or meeting risk → police / 000

If unsure, protect the child first and preserve evidence safely before deleting anything.

If still unsure, start with the strongest risk lane rather than waiting too long.

Evidence collection

Save information before confronting anyone, deleting anything, or blocking where safe.

Important: Do not forward, upload, copy, or share child sexual abuse material.

If illegal images or videos are involved, record account details, preserve context safely, and use the correct reporting pathway.

Small details can make a big difference later.

Image-based abuse, deepfakes, and takedown support

If images, fake images, AI nudify content, deepfakes, threats to share, or sexualised edited content are involved, act quickly and do not shame the child.

Image removal

Use takedown and reporting pathways when images have been posted, shared, or threatened.

Image Removal

AI deepfake risk

AI nudify and fake sexual image abuse can still cause serious harm, fear, and coercive pressure.

AI Image Abuse

Evidence mistakes

Some evidence handling can make things worse. Know what not to copy, forward, delete, or post.

Evidence Mistakes

How to respond to your child

If a child feels safe, they are more likely to keep talking.

What not to do

Rushed reactions can destroy evidence, escalate risk, or stop your child from opening up.

Report on the platform too

Platform reporting can help stop contact quickly, but it does not replace formal reporting where risk is serious.

What parents should remember

Most serious situations start small and escalate over time.

Acting early, saving evidence safely, and choosing the right reporting path can change the outcome.

The child needs calm support more than blame, panic, or punishment.

Acting early protects children better than waiting for certainty.

Parent action pathway

Protect
Preserve safely
Report
Support
Monitor ongoing risk
Reporting is not the end. Ongoing support, device safety, and monitoring still matter.

Australia reporting and evidence cluster

These POSH pages support parents through evidence handling, safe reporting, image abuse, official pathways, and whole-family protection.

Not sure how serious this is?

If unsure, use the safety check to identify risk level and next steps.

Understand the full pattern

These pages help explain the wider pattern around grooming, dependency, manipulation, coercion, and behaviour change.

Choose your next path

Go where the situation fits best after this page.

Help another parent know what to do

Many parents freeze because they do not know the next step.

Clear guidance early can protect a child sooner.

Sharing POSH helps build a safer adult network around children.

Knowing what to do reduces panic and speeds up action.