POSH

My Child Is Talking To Someone Online

Not every online conversation is dangerous — but some need attention early.
This page helps parents work out whether the contact is normal, risky, secretive, or escalating.

Use this page if you have noticed:
A new online friend, secret messages, hidden chats, sudden defensiveness, private gaming contact, gifts, pressure, or your child saying “you don’t understand.”
Parent search guide
FRIENDLY DOES NOT ALWAYS MEAN SAFE
Online contact can start harmlessly. The risk rises when it becomes private, secretive, emotional, pressured, sexual, threatening, or moves across apps.
The goal is not panic.
The goal is to slow the situation down, understand the pattern, and keep your child talking.

First — stay calm

Do not explode.

Do not shame the child.

Do not assume they understand the risk.

Do not make them feel punished for telling you.

If your child feels unsafe telling you, they may hide the next part

When online talking may be normal

Some online contact can be low-risk when it is open, age-appropriate, visible, and connected to a normal activity.

Open contact is not automatically danger. Hidden or pressured contact needs attention.

When you should pay closer attention

The concern is usually the pattern — not one single message.

The contact pathway to look for

Where did it start?
Who made contact?
Did it move apps?
Did secrecy appear?
Is there pressure?
The pathway matters. Roblox to Discord, TikTok to Snapchat, YouTube to private messages — these shifts can increase risk.

Questions to ask your child calmly

Ask calmly. The goal is to understand, not interrogate.

“Who are you talking to?”

“Where did you first meet them?”

“What app or game did it start on?”

“Have they asked you to move to another app?”

“Have they asked you to keep anything secret?”

“Have they asked for photos, videos, gifts, money, or personal details?”

“Have they made you feel guilty, scared, special, confused, or pressured?”

A calm question gets more truth than a shocked reaction.

Warning signs the contact may be unsafe

If there are threats, blackmail, or sexual requests

Stop replying.

Do not send more.

Do not pay.

Save evidence.

Tell a safe adult and report.

Threats or sexual pressure move this into urgent action

What to do first

You do not need perfect proof to take a protective step.

What not to do

The wrong first reaction can make the child protect the secret instead of accepting help.

What to say first

“You are not in trouble for telling me.”
“I’m not angry that you talked to someone. I just need to understand whether it is safe.”
“We are going to slow this down together.”
“If someone asked you to keep secrets, that is not your fault — but I need to know.”
“You do not owe anyone private access to you.”

Common places this starts

Help your child practise safer responses

Once the immediate concern is safe, use scenario training so your child knows what to do next time.

Best next steps

Final reminder

Online contact is not automatically dangerous.

Secretive contact needs attention.

Pressure means act early.

If your child is hiding the contact, slow the situation down and look closer